POLYVA has been deeply engaged in the PVA water-soluble film industry for many years, focusing on upgrading, innovating, and replacing traditional packaging materials, as well as expanding the application of water-soluble films across multiple industries. The company is committed to providing customers with complete solutions covering R\&D, production, and application. With extensive expertise in high-speed automated water-soluble packaging equipment, POLYVA has obtained over 100 patents and was recognized as a National High-Tech Enterprise in 2018. As an industry leader, POLYVA fully understands the critical role equipment performance plays in boosting production capacity, ensuring reliable delivery, and controlling costs for manufacturing enterprises.
  Today, we take a look at a typical customer case to explain why they ultimately chose Polyva again.
  In early 2018, an OEM & ODM laundry capsule manufacturer in Qingyuan, Guangdong, introduced their first Polyva NZ-350 high-speed capsule packaging machine. Thanks to its outstanding stability and efficiency, the machine enabled the customer to deliver multiple batches of orders with high quality that year. By the end of 2018, to expand capacity, the customer ordered two more NZ-660 machines of the same series.
During subsequent expansion, the customer purchased lower-cost equipment from other manufacturers in an effort to reduce procurement expenses. However, operational issues quickly emerged.
 
Customer feedback:"Those two machines from other suppliers often had minor faults during operation, with long repair times, causing multiple orders to be delayed. Their stability was nowhere near your machines, and both production speed and first-pass yield dropped significantly, wasting a lot of raw materials. What’s worse, the level of automation was low, requiring manual oversight in many steps, which drove up labor costs and kept efficiency down. Within months, we realized that the money we saved on the purchase price was quickly offset by these hidden losses."
After carefully evaluating capacity, cost, and long-term ROI, the customer chose Polyva again in 2021, this time upgrading directly to two NZ-F660 High-Speed Powder & Liquid Mixing Capsule Packaging Machines. This model not only maintained Polyva’s signature stability, efficiency, and automation, but also impressed the customer in several key areas:
Excellent powder/granule integrity: Volumetric dosing system tailored to different raw material types, preserving the shape of powders or granules for consistent product appearance.
Multi-specification and shape adaptability, fast changeovers: Modular main roller design enables shape changeovers in just 30 minutes, with one-click material switching for maximum adaptability to diverse orders.
High precision & stability: High-precision servo system with brushed-style nozzles; single-nozzle accuracy up to 0.02g; triple-chamber liquid capsule filling precision ≤ ±0.1g, ensuring product consistency.
Low waste, high output: Edge material waste under 3%, film splice length under 50cm, producing ‘100,000+ more capsules per ton of film’ than similar equipment.
Stable cost reduction & higher returns: Proprietary “Four-Dimensional” cost-reduction technology saves the enterprise over ¥2 million annually (¥1.2M raw material savings, ¥450K film savings, ¥100K capacity gains, ¥50K energy savings).
Easy operation, low failure rate: One-click operation with “reduced-step” production mode; runs continuously for 2,200 hours without stopping, reducing labor dependence and operating costs.
Comprehensive service & long-term support: 24/7 multi-team service system, 1-year free service, lifetime warranty, and worldwide coverage.
  The customer’s return to Polyva proves once again that for manufacturing enterprises, the key to core competitiveness is not just the purchase price, but the ‘stability, automation, product precision, and full life-cycle technical support’ that equipment can deliver over the long term.
Polyva — Providing not just equipment, but systematic production solutions throughout your company’s growth cycle.
One choice, long-term trust!